Bible Tours reserve the right to cancel a tour in the event of unavailability of appropriate or adequate guide, in which situation the visitor(s) will be entitled to a maximum refund equivalent to the sum already paid. In the event of visitor(s) being late for a tour, Bible Tours will endeavour in the first instance to act on any advance notice given by the visitor, attempting if possible to adjust the start time. In most cases this is not possible, and Bible Tours do not promise to extend the planned available time for the tour. The guide cannot wait for late visitors, as this will impact on other obligations. Where possible, if the visitor does not turn up at the agreed time and place, usually because of circumstances beyond their control, Bible Tours will endeavour to refund part or all of the tour fee, less any admin or guide costs, and exchange fees if any.